Privacy Policy

1. Introduction 

Pacific Care Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and communication platforms, including SMS messaging. 

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services. 

2. Information We Collect 

We collect information in the following ways: 

2.1. Information You Provide Directly 

  • Name, phone number, email address, and other contact details when you sign up for our services. 

  • Payment information when making transactions. 

  • Any information you provide when communicating with us, including via SMS, email, or phone. 

2.2. Information Collected Automatically 

  • Log Data: We collect data such as your IP address, browser type, device information, and access times when you visit our website. 

  • Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance user experience and analyze website traffic. 

2.3. Information from Third Parties 

  • We may receive additional data from trusted partners or service providers to improve our services. 

3. How We Use Your Information 

We use the information we collect to: 

  • Provide and improve our services. 

  • Respond to inquiries and customer support requests. 

  • Send important notifications, including service updates and promotional messages.

  • Ensure compliance with legal obligations and industry. 

4. SMS Messaging & 10DLC Compliance 

By providing your phone number, you consent to receive SMS or MMS messages from Pacific Care Solutions regarding our services. 

4.1. Messaging Practices 

  • Message Frequency: Varies based on your interactions. 

  • Opt-Out Option: You may opt out at any time by replying STOP to any message. 

Help & Support: Reply HELP for assistance or contact us at Phone: 424 453 3543 . 

  • Data & Message Rates: Standard carrier fees may apply. 

5. How We Share Your Information 

We do not sell or rent your personal information. However, we may share it with: 

  • Service Providers: Third parties who assist in operations like SMS delivery, payment processing, and analytics. 

  • Legal Compliance: If required by law, we may disclose information to government authorities. 

  • Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred. 

6. Data Security 

We implement security measures to protect your information. However, no method of transmission is 100% secure. We encourage you to take precautions when sharing sensitive data online. 

7. Your Rights & Choices 

You have the right to: 

  • Access & Update Information: Request access to or corrections of your personal data. 

  • Opt-Out of Marketing Messages: Unsubscribe from promotional emails or SMS at any time. 

  • Request Deletion: Ask us to delete your personal data where applicable by law. 

8. Third-Party Links 

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. 

9. Updates to This Policy 

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website updates. 

10. Contact Us 

For any questions regarding this Privacy Policy, please contact us at: 

  • Email: admin@pacificcaresolutions.com

  • Phone: 424 453 3543